Temple

The client

Based in Guildford, Temple has been a Computer Strategies client for a number of years. With an enviable reputation as leaders in the field of legal expense insurance, Temple relies on cutting edge IT to give clients the support they need. An expanding firm, Temple has grown significantly over the last 3 years and Computer Strategies has been on hand to smooth the way by providing top class IT support.

At the outset

From the initial installation of hardware and software at Temple’s original Guildford office, Computer Strategies has worked alongside the company, fulfilling the role of ‘in-house’ IT support. Initially, Temple had a small number of PCs that were not linked together, but as the company grew, CS built a network, installed antivirus protection software, created back up procedures and trained Temple staff. Additional work included general maintenance as well as setting up facilities for remote access, meaning that Temple staff could work away from the office.

The challenge

Temple staff were working from an old building with no IT cabling. Because of this and the fact that an office move was on the horizon, most of the computers were connected using wireless technology. With the move to a new modern building, Temple wished to install full network cabling, facilitating high speed network performance. CS was asked to facilitate the IT move.

The tasks at hand

Temple also asked CS to help the company benefit from remote working via mobile phones. Temple staff were used to remote access via internet connected PCs, but the move to email collected via phone handsets required further work. Mobile phones are now able to provide staff with email and internet access on the move and full integration with office PCs means that once an email has been updated on the phone, the office PC updates automatically, eliminating the need for duplicating tasks.

The outcome